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EN Operations Leaders' Summit 2026

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Operations Would You Rather?

14 Sept 2026
Gatsby Ballroom
Content

The operational dilemmas you really don’t want to face, but someone has to choose.

What would you choose: no contingency budget or no contingency time? A brilliant but inexperienced team or an experienced team that refuses to change? In this fast-paced interactive session, two operations leaders will face a series of impossible operational dilemmas, with the audience voting on what they would do.

Expect strong opinions, questionable choices and plenty of β€œit depends”, plus some genuine insight into how experienced operations leaders think, prioritise and make decisions when there’s no perfect answer.

Speakers
Danika Bacon, Head of Operations UK & Global - Easyfairs
Natasha Jackson, Group Operations & Experience Director - Terrapinn