As exhibition operations becomes increasingly strategic, what will the teams of tomorrow need to look like? As organisers face rising expectations, tighter margins, new technology and increasingly complex delivery requirements, the traditional operations model is having to evolve. This session explores the skills, structures, technology and ways of working needed to build agile, connected and high-performing operations teams. We’ll look at how the role of operations is changing, where new capabilities are needed, and how leaders can build teams that are equipped not just to deliver today’s shows, but to shape the future of the industry.